Contact us

If you have a question or need to get in touch with one of our team, please find the most relevant contact details for your enquiry below.

General enquiries

Taronga Zoo Sydney
Address: Bradleys Head Road, Mosman, NSW 2088
Phone: (02) 9969 2703
Email: [email protected]
We value your feedback: [email protected]
Taronga Western Plains Zoo Dubbo
Address: Obley Road, Dubbo NSW 2830
Phone: 02 6881 1562
Email: [email protected]
We value your feedback: [email protected]

Taronga Zoo Sydney

Address: Bradleys Head Road, Mosman, NSW 2088

Taronga Western Plains Zoo Dubbo

Address: Obley Road, Dubbo NSW 2830

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Name	Provider / Domain	Expiration	Description
__cf_bm	Cloudflare Inc. .vimeo.com	29 minutes 59 seconds	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
CAKEPHP	cms.zayomedia.com taronga.tfaforms.net	Session	This cookie is used by the CakePHP framework to handle user sessions and maintain user state across page requests.
PHPSESSID	PHP.net truerewards.com.au	Session	Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
ARRAffinitySameSite	Microsoft Corporation .taronga-au.org	Session	When using Microsoft Azure as a hosting platform and enabling load balancing, this cookie ensures that requests from one visitor browsing session are always handled by the same server in the cluster.
AWSALBCORS	Amazon.com Inc. ticketsales.taronga-au.org	1 week	For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB).
AWSALBCORS	Amazon.com Inc. selfguided.taronga-au.org	1 week	For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB).
JSESSIONID	Oracle Corporation careers.taronga-au.org	Session	General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server.
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AWSALBTGCORS	Amazon Web Services, Inc. ticketsales.taronga-au.org	1 week	This cookie is used to support load balancing, ensuring that visitor page requests are routed to the same server in any browsing session.
AWSALBTGCORS	Amazon Web Services, Inc. zoofriends.taronga-au.org	1 week	This cookie is used to support load balancing, ensuring that visitor page requests are routed to the same server in any browsing session.
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aws-waf-token	.taronga-au.org	4 days	This cookie is used to enforce security measures and protect the website from malicious attacks.
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Name	Provider / Domain	Expiration	Description
gtm_uid	.taronga-au.org	30 minutes	Stores hashed email address to enable us to understand the user journey.
_ttp	.taronga-au.org	2 months 4 weeks	This cookie is used to track user interaction and behavior on the website for site performance and usage analysis. This information is used to improve the user experience and optimize the website's functionality.
tfpsi	.taronga-au.org	29 minutes 56 seconds	This cookie is used for tracking user interactions and engagement with the website to enhance user experience and for performance metrics.
_gtmeec	.taronga-au.org	2 months 4 weeks	This cookie is used to facilitate the tracking and analysis of user interaction with the website's marketing initiatives. It gathers data on user behavior and engagement with email marketing, helping to refine strategies and enhance user experience.
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AWSALBTG	Amazon Web Services, Inc. zoofriends.taronga-au.org	1 week	This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.
_ga_3GYXTHKP7Z	.taronga-au.org	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ga_WV2QZ6354W	.taronga-au.org	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ga_GFFRJH34TQ	.taronga-au.org	1 year 1 month	This cookie is used by Google Analytics to persist session state.
ai_session	Microsoft Corporation taronga-au.org	29 minutes 58 seconds	This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie.
m	Stripe m.stripe.com	1 year 1 month	This cookie is generally used for performance and optimization of payment processing services, facilitating caching of content on the browser to make pages load faster.
AWSALBTG	Amazon Web Services, Inc. selfguided.taronga-au.org	1 week	This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.
ai_user	Microsoft Corporation taronga-au.org	11 months 4 weeks	This cookie name is associated with the Microsoft Application Insights software, which collects statictical usage and telemetry information for apps built on the Azure cloud platform. This is a unique user identifier cookie enabling counting of the number of users accessing the application over time.
AWSALBTG	Amazon Web Services, Inc. ticketsales.taronga-au.org	1 week	This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.
_clsk	Microsoft .taronga-au.org	1 day	This cookie is associated with Microsoft Clarity analytics software. It is used to store information about the user's session and to combine multiple page views into a single user session for analytics purposes.
_ga_TMVZ53HDJG	.taronga-au.org	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ttp	.tiktok.com	2 months 4 weeks	This cookie is used to track user interaction and behavior on the website for site performance and usage analysis. This information is used to improve the user experience and optimize the website's functionality.
_clck	.taronga-au.org	11 months 4 weeks	This cookie is used to track user interactions and engagement on the website to improve user experience and website functionality.

We use cookies to enhance your experience, analyze site usage, and ensure proper functionality. Among these, targeting cookies play a key role in delivering personalized advertisements that align with your interests.

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Cookie report
Name	Provider / Domain	Expiration	Description
MUID	Microsoft Corporation .bing.com	1 year	This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
IDE	Google LLC .doubleclick.net	1 year	This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
YSC	Google LLC .youtube.com	Session	This cookie is set by YouTube to track views of embedded videos.
_gcl_au	Google LLC .taronga-au.org	2 months 4 weeks	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
MUID	Microsoft Corporation .clarity.ms	1 year	This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
ANONCHK	Microsoft Corporation .c.clarity.ms	9 minutes 58 seconds	This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.
MR	Microsoft Corporation .c.clarity.ms	1 week	This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.
SRM_B	Microsoft Corporation .c.bing.com	1 year	This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website.
VISITOR_INFO1_LIVE	Google LLC .youtube.com	5 months 4 weeks	This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface.
_fbp	Meta Platform Inc. .taronga-au.org	2 months 4 weeks	Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers
MR	Microsoft Corporation .c.bing.com	1 week	This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.
FPID	Google .taronga-au.org	1 year 1 month	This cookie is used to track user behavior and preferences to provide a more personalized experience.
SM	.c.clarity.ms	Session	This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics.
test_cookie	Google LLC .doubleclick.net	14 minutes 57 seconds	This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.

Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

Cookie report
Name	Provider / Domain	Expiration	Description
Visitor	give.taronga-au.org	2 months	Session cookie set by Magnolia to remember language preferences and personalize content.
__stripe_mid	Stripe Inc. .give.taronga-au.org	11 months 4 weeks	This cookie is set by Stripe to distinguish users and enable secure payment processing during interactions with the website.
FORMASSEMBLY	Veer West (FormAssembly.com) taronga.tfaforms.net	Session	This cookie is used to remember the user's form session, ensuring that the data entered can be retained for the completion of multiple related form pages. It is essential for the correct functionality of forms powered by FormAssembly, providing a seamless experience by preventing data loss during the form submission process.
FPLC	.taronga-au.org	20 hours	This cookie is used to store and track the performance and functionality preferences of the website users to enhance their browsing experience. It may also be involved in collecting analytics data to measure how users interact with the site's features.
vuid	Vimeo.com Inc. .vimeo.com	1 year 1 month	These cookies are used by the Vimeo video player on websites.
__stripe_sid	Stripe Inc. .give.taronga-au.org	29 minutes 59 seconds	This cookie is set by Stripe to manage and process payments securely, allowing temporary storage of session related information during a users visit to the website.
tz_popup_shown_*	.taronga-au.org	3 days	Test 3

Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.

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Name	Provider / Domain	Expiration
EPiStateMarker	taronga-au.org	Session
.AspNetCore.Antiforgery.xFD4eO2z7P0	selfguided.taronga-au.org	Session
ttcsid_D9HG1MRC77U7JAF0TADG	.taronga-au.org	2 months 4 weeks
__Secure-YNID	.youtube.com	5 months 4 weeks
__Secure-ROLLOUT_TOKEN	.youtube.com	5 months 4 weeks
.AspNetCore.Antiforgery.G98URYiMuP0	ticketsales.taronga-au.org	Session
tr-app-auth-token	taronga-au.org	1 week
ttcsid	.taronga-au.org	2 months 4 weeks
.AspNetCore.Antiforgery.VyLW6ORzMgk	taronga-au.org	Session
tarongazoo.culture	taronga-au.org	Session

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Contact us

General enquiries

Taronga Zoo Sydney

Taronga Western Plains Zoo Dubbo

Taronga Zoo Sydney

Roar and Snore & Wildlife Retreat at Taronga

Taronga Western Plains Zoo Dubbo

Roar and Snore & Wildlife Retreat at Taronga

General Information

GIPA Information Officer

Taronga Zoo Sydney

Taronga Western Plains Zoo Dubbo

Zoo Friends Membership

Stay overnight

Roar and Snore & Wildlife Retreat at Taronga

Functions

Media relations

Pollution complaints

Recruitment

Tourism Trade and Travel Agent Bookings

Education

Zoo Friends Membership

Stay overnight

Roar and Snore & Wildlife Retreat at Taronga

Functions

Media relations

Recruitment

Tourism

Education

Zoo Parents Animal Sponsorship

Taronga Foundation

Applications for Government Information Right to Access (GIPA Act 2009)

GIPA Information Officer